Mobilisation Coordinator (potholes)

Location: Remote

Salary: Competitive

Contract Type: Permanent

Working Hours: 40 hours per week, Monday-Friday

Role Overview
At Ground Control, we prioritise operational excellence, outstanding customer service, and continuous improvement. As a Mobilisation Coordinator, you will be responsible for efficiently mobilising and managing projects, ensuring they are delivered on time, within budget, and to the highest safety and quality standards. Working closely with the Pothole Contract Manager, you will oversee the transition of approved projects from planning to execution, coordinating field teams, managing logistics, ensuring compliance, and maintaining strong client relationships. Your role will be pivotal in driving profitability, operational efficiency, and customer satisfaction while upholding Ground Control’s commitment to excellence and sustainability. Additionally, you will support the wider team when possible, fostering collaboration to achieve key performance indicators (KPIs) and enhance overall efficiency. Success in this role requires exceptional coordination, communication, and problem-solving skills to manage multiple projects, optimise field team performance, and reinforce Ground Control’s reputation as a trusted industry leader.

Key Responsibilities

Work Coordination & Client Management

Assign and mobilize Field Teams efficiently, ensuring timely, safe job execution.

Confirm attendance, schedule work, and optimize resource allocation.

Manage client portals, process permits, and provide ETA and progress updates.

Gather client feedback and maintain strong relationships to prevent contract terminations.

Procurement, Safety & Compliance

Coordinate material orders with Procurement to prevent delays.

Ensure compliance with safety regulations, create RAMS, and conduct HSQE audits.

Track waste management and maintain accurate compliance documentation.

Cost, Revenue & Efficiency

Work with leadership to control costs, improve EBITDA, and drive efficiency.

Ensure timely revenue conversion and minimize defects through quality control.

Communication & Continuous Improvement

Manage the Mobilisation inbox and streamline team coordination.

Support training, onboarding, and process optimizations to enhance performance.

Key Relationships

Internal: Leadership, Procurement, Field Teams, HSQE.
External: Clients, Subcontractors, Suppliers.

What we’re looking for:

We're seeking a skilled professional to coordinate field teams, optimise resources, and manage client portals, permits, and approvals while ensuring proactive updates. The role involves overseeing procurement, maintaining material availability, and ensuring compliance with H&S, RAMS, audits, and regulations. Experience in cost optimisation, revenue tracking, and financial performance improvement is essential. You'll be responsible for maintaining project quality, meeting specifications, and driving ‘Right First-Time’ standards. Strong communication, stakeholder management, inbox coordination, and team training skills are key to success in this role.

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Why join us:

Career Development Focus: We’re committed to supporting your professional growth with clear career paths, training, and tailored development programs, including our GC Leadership Academy, job specific accreditations and higher education opportunities.

Exciting Growth Opportunities: Be part of a rapidly growing company with a dynamic team and expanding client base.

Collaborative Environment: Work in a supportive, engaging, and innovative culture where your contributions are valued.

Competitive Package: Enjoy a competitive salary and benefits package, along with flexible working options, including:

23 days holiday, Increasing with length of service + bank holidays

Yearly bonus scheme & Share options

Robust pension scheme

Medigold employee support, Free Flu Jabs, Online private GP Service

Free or subsidised national gym memberships

Employee Recognition Scheme

2 personal choice volunteering days

Ground Control

Ground Control is a UK-based grounds maintenance company powered by the latest technology. Since launching in 1973, Ground Control has grown rapidly and now provides full national coverage for our customers across the UK and Ireland.

We deliver a range of services, including grounds maintenance, winter gritting, landscape construction, design, arboriculture, electric vehicle charging point installation to more than 50,000 commercial properties across the UK.

If you are looking to invest in your future with a business that puts people at the centre of everything, click the apply now button below to speak to a member of our team.

#INDHP

Equal Opportunities Statement

At Ground Control, we are committed to fostering an inclusive and diverse workplace where everyone feels valued and empowered to thrive. We believe that diversity drives innovation and success, and we welcome applications from individuals of all backgrounds, experiences, and perspectives.

We are proud to be an equal opportunities employer and do not discriminate based on age, disability, gender identity, marital status, pregnancy, race, religion, sexual orientation, or any other protected characteristic. We actively support and promote an inclusive culture, ensuring fair and equitable treatment throughout the recruitment process and beyond.

#INDHP

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